Environmental, Social and Governance

Our company was built on the simple idea to be there for those who rely on us. For more than 115 years, this focus has helped us navigate challenges, earn the trust of those we do business with and make the most of opportunities to grow. It also guides our commitment to three of our main stakeholder groups — customers, employees and the communities we call home.

Our Environmental, Social and Governance Report shares how we ensure the long-term sustainability of the company, and measure and manage the impact our company has on our customers, communities and environment. It also highlights how we create a workplace culture in which each employee is valued and respected.

Environment

How we support a healthier environment for all including emissions, air and water quality, energy efficiency, waste management, community and employee engagement, and more.

Social

How we support stronger communities for our employees, customers and neighbors including our culture of caring, diversity, equity and inclusion, employee resource groups, corporate giving and sponsorships, annual employee giving campaign, recognition and more.

Governance

How we support responsible investing, promote and reinforce appropriate business conduct, ensure information security and customer privacy and responsibly govern our business operations.

Demographics

• 3,740 employees
  • 60.2% are female
  • 24.1% identify as racially or ethnically diverse
  • 5.4% identify as disabled
  • 1.2% identify as a military veteran

Financial

• $4.74 billion in annual revenue
• $66.7 billion in assets under management and administration

Governance

• 6.3 years average director tenure
• 9 independent board directors; 15 directors in total; 23% are female; 46% identify as racially or ethnically diverse

Customers

• More than 9 million nationwide