No. 1 Ranking for The Standard in 2023 PLANSPONSOR Survey

Results are in from the PLANSPONSOR magazine 2023 Best in Class DC Providers survey. The Standard secured the No. 1 net promoter position for recordkeepers serving retirement plan sponsors in the under $5 million category. In addition, for the third year in a row, The Standard held a top three ranking for net promoter scores in the $25 million – $50 million category. The Standard qualified in a third category as well, ranking No. 6 in the $5 million – $25 million space.

PLANSPONSOR also recognized The Standard as one of 10 standout providers. The 10 companies earned the greatest number of service awards in the survey’s six main categories. We’re honored to receive a gold standout award in the under $5 million market space and a bronze standout award in the $25 million – $50 million market space.

PLANSPONSOR surveys more than 2,000 defined contribution plan sponsors every year. Plan sponsors are asked questions about their satisfaction with recordkeepers in key areas. PLANSPONSOR then measures and evaluates the feedback to reach their results.

“This survey is particularly meaningful because it is based on feedback from our own clients,” said Maria Gonzalez, vice president of Retirement Plan Services. “We are committed to providing a positive service experience for all our plan sponsors and their employees every day.”

Multiple Best in Class Awards

Our service team earned 20 Best in Class awards and one service commendation, out of a possible 36 honors. In the under $5 million market space, The Standard received recognition in every possible category.

Thank you to all our plan sponsors — and our advisors — for partnering with us. We look forward to continuing our commitment to excellent service.

Our Awards in Each Category

Under $5 Million

• Plan administration
• Plan design flexibility
• Systems integration
• Online/mobile retirement planning tools
• Online/mobile financial wellness offerings
• In-person/virtual participant support
• Enrollment materials and support
• Print/digital communications and education
• Website, reporting and tools
• Account/client service teams
• Investment options
• Fee value and transparency

$5 Million – $25 Million

• Enrollment materials and support
• Account/client service teams
• Fee value and transparency (service commendation)

$25 Million – $50 Million

• Plan administration
• In-person/virtual participant support
• Enrollment materials and support
• Website, reporting and tools
• Account/client service teams
• Investment options

Get more details about the 2023 PLANSPONSOR survey.