The Standard is a marketing name for Standard Insurance Company (Portland, Oregon), licensed in all states except New York. Products and availability vary by state and are solely the responsibility of Standard Insurance Company.
Get Contracts Quickly With DocuSign
Businesses of all kinds are delivering and signing documents online — and realizing the many benefits.
That’s why we’re now providing online delivery of annuity contracts through DocuSign. With DocuSign, your clients get fast delivery of contracts that they can easily review and sign. And you get the assurance that your client has reviewed and signed all required documents in a timely manner.
To Get Started:
- Include both the producer’s and the client’s email address on each annuity application.
- If one isn’t provided, we’ll reach out to request it.
- If we don’t receive the client's email address, we are unable to deliver a copy of the contract to the producer through DocuSign.
- We’ll e-deliver the contract to the client and a copy to the producer.* If you or your client need to sign a contract amendment, we’ll also deliver that through DocuSign to avoid delays.
DocuSign is the quickest way to deliver contracts. Mailing paperwork through the U.S. Postal Service is still an option, but keep in mind that delays caused by the pandemic mean it can take 7 to 10 business days for a contract to arrive by mail.
How DocuSign Works
An annuity review prompts clients to assess their beneficiary designations and make sure they match their wishes. This is important because often clients who experience changes in their financial priorities may overlook important beneficiary decisions. During a review, ask these questions:
- Review the DocuSign email. Once the policy has issued, you and your client will receive an email from The Standard.
- Open the email and review the message. Select the button in the email to begin the process.
- Enter your access code. Use the last four digits of your Social Security number, followed by the five-digit ZIP code of the mailing address that we have on file for you.
- Each person has a unique access code to ensure privacy.
- If the contract is for a minor, the custodian should use the minor’s information for the access code.
- Review the electronic transaction disclosure. Review the disclosure. If you want to use electronic transactions, select “I agree to use electronic records and signatures.”
- Review the contract and sign, if required.
- If signatures are required, DocuSign will show you and your clients where to sign. After all signatures are complete, each party will receive a final copy. You will be notified by email when this happens.
- If signatures are not required, you can view, save and print contracts through DocuSign.
Timeline for Online Delivery
- Day 1: We’ll send the first email within four hours after the contract issues.
- Day 5: We’ll email a reminder to review and sign (if required) the contract.
- Days 9-13: We’ll email recipients daily to remind them to review and sign (if required) the contract.
- Day 14: The link to review and sign the contract will expire.
We’ll send an email when the review and signature steps are complete.
CA, SD, LA, PA and WV require a delivery receipt. The 30-day right to cancel begins the date on which the delivery receipt is signed. For all other states, the 30-day right to cancel begins on the day the client enters the unique access code and accesses the electronic contract.
We’ll print and mail the contract to the client, unless special handling requirements have been received from your broker dealer to deliver the contract directly to the producer. We mail through USPS, with delivery in 7-10 business days.
The producer will not receive a copy of the contract through DocuSign, but will receive a contract summary when contracts are delivered to the client directly.
The email comes from the DocuSign application email: firstname.lastname@example.org
The subject line shows the annuity contract number and the applicant’s name.
We need to verify that the contract has been viewed for our compliance records.
The client and producer should also review to ensure all contract information is correct.
- Select the download option to save it to your computer.
- Select the print option to print your contract.
The Standard will receive the error message “Authentication Failed.”
- We will verify the email, the last four digits of your Social Security number and the ZIP code we have on file for you, then resend the contract through DocuSign.
- If the information provided to us is not correct, we’ll reach out to the producer for correct information or mail the contract.
* Check with your distributor if you will receive a copy of the contract. If the client's email address isn't provided, we are unable to deliver a copy of the contract to the producer through DocuSign.
Confidence and Compassion
A Note from Greg Ness, Chairman, President and CEO
At The Standard, we’ve been helping people achieve financial well-being and peace of mind since 1906. As the global health crisis continues to disrupt lives, communities and the economy, I am confident we’ll continue helping people when they need us the most. Our company has been through hard times and market volatility before and we will navigate through this challenge as well. As our customers face tremendous stress and uncertainty, we will continue providing support and stability to those who rely on our products and services.
This pandemic is tough on everyone. Our communities are hurting, our families and friends are distressed and some of our most vulnerable neighbors are at risk.
The crisis and the way we collectively respond to it will define a generation. We are rising to the challenge. I know every single employee at our company — along with staying focused on keeping our business running and serving our customers — is looking for ways to make a difference for those most affected by this pandemic. That’s proving true in businesses and homes across the community, the country and around the world.
Part of the tragedy of this disease is that even as we come together to help those most in need, the unique nature of COVID-19 is forcing us apart. We all understand the importance of —social distancing— to slow the spread, but we should remember that’s just physical distancing. I encourage you to find ways to safely connect with those in your neighborhood who may require extra help and with groups in your community that are making a difference and support them however you can. And now is the perfect time to reach out to friends and others and just check in.
To our health care providers, first responders and everyone selflessly setting aside their own fears and concerns to help others during this time — thank you hardly seems enough. These people are true heroes. This crisis reinforces how reliant we are on the many essential services we too often take for granted. We are grateful to so many for continuing to show up with focus and commitment.
We will get through this, especially if we are sustained by the examples of those who make us the proudest right now — family, friends, neighbors and colleagues working together — rather than allowing our fears to guide us. No matter how unsettled we may feel, remember we are not alone. There are so many people in this world trying their level best to help others. And I am certain we will get through this — together.
In times of crisis, we are defined by how we react. Let’s continue to be defined by compassion.
And to our customers, thank you for putting your trust in The Standard. What we sell is a promise to be there when you need us, and that promise is unwavering.
Be safe and well, and stay connected.
Jared's Story: Time for Family
Age: 36 - Occupation: pediatrician - Married, one child
How the Family Care Benefit provided the ability to care for a loved one
Jared's daughter was born with a heart defect. They visited multiple specialists to diagnose the condition and determine the appropriate treatment. Then his daughter underwent surgeries, hospital stays and months of follow-up appointments. Benefits from Jared’s Platinum Advantage policy helped make up for the income lost when Jared spent time away from work to attend physician appointments and to be with his daughter in the hospital and throughout her extended recovery — providing peace of mind during a trying time.
Supportive Office Equipment
Age: 42 - Occupation: accountant - Married, no children
Assistance on the road to recovery through a rehabilitation program
Jody's role as an accountant at a small firm requires a lot of computer work. After sustaining a serious back injury from a car accident, Jody was totally disabled under her Platinum Advantage policy. Jody’s doctor recommended she purchase assistive equipment to help her work comfortably at her desk without aggravating her condition. She was able to return to work full time after participating in a rehabilitation program in which expenses for a sitstand desk and other ergonomic accommodations were paid for under her Platinum Advantage policy. These modifications helped ensure she could return to work safely, without hindering her recovery.
David's Story: Starting a Medical Career
Age: 33 - Occupation: dermatology physician - Single, no children
Benefits that match career growth through the Benefit Increase Rider
David is completing his dermatology residency and just accepted an offer at a private practice. Before the end of his residency, he purchased a Platinum Advantage policy that included the Benefit Increase Rider, knowing his income will rise significantly after he starts his first post-residency job. The benefit also will allow his policy to grow with him as he progresses in his career and receives additional salary increases. David values the fact that his coverage going forward will match his developing career.
Jason's Story: Accidents Happen
Age: 35 • Occupation: orthopedic surgeon • Married, two children
Finding work in a new occupation with the Own Occupation Rider
Jason injured his right hand in an accident and was unable to return to his job as an orthopedic surgeon because he couldn't perform surgery. Due to his medical training, he was able to return to work as a family medicine physician. Jason was considered totally disabled in his regular occupation as an orthopedic surgeon — even though he earns an income from another occupation as a family medicine physician — because of the own occupation definition of total disability included in his Platinum Advantage policy. Because of this, he receives the policy's full basic monthly benefit, in addition to the income he receives in his new position.
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