Questions?
Call our Customer Contact Center at 888.937.4783.
Already filed a claim with The Standard for Short Term or Long Term Disability insurance? You can enroll to get text alerts on your claim status. We'll let you know when we receive key documents and keep you informed on our review of your claim.
Welcome
When you enroll for text alerts, you'll receive a welcome message.
Forms Needed or Received
You'll receive texts when we need forms — such as statements from your doctor or employer — and when we receive forms.
Claim Decision
You'll receive a text alert for an approved claim. Check your mail for a detailed explanation of our claim decision.
Claim Closure
For Short Term Disability claims, you may receive a text before your benefits end.
The Standard offers text messages to provide status updates, but texts don't replace written communications you'll receive by mail. Please review all written communications you receive from The Standard related to your claim. We base the information sent via text message on information at the time of the message only. A change of information could change your claim or leave.
Call our Customer Contact Center at 888.937.4783.
The Standard is a marketing name for Standard Insurance Company (Portland, Oregon), licensed in all states except New York, and The Standard Life Insurance Company of New York (White Plains, New York), licensed only in New York. Products and availability vary by state and are solely the responsibility of the applicable insurance company.