Not here for dental or vision help? See all contact options.
Phone
You can reach our call center at 800.547.9515 (888.396.8641 in NY). Our hours are:
- Monday - Thursday: 5 a.m. to 10 p.m. Pacific
- Friday: 5 a.m. to 4:30 p.m. Pacific
Online
Need help now? Find answers to common questions like “How do I know if my Dental or Vision provider is part of the network?” or “Do I need an ID card?”
Contacting Us Online: For faster service, please provide your employer's group name or policy number. For your own privacy protection, please do not include sensitive personal information with this submission. Our customer service staff will contact you directly for additional information, if needed.