The Standard Ranks No. 1 in PLANSPONSOR Magazine Survey

The PLANSPONSOR magazine 2022 Best in Class DC Providers survey results are in. The Standard ranked No. 1 in net promoter for all recordkeepers in the $25 million – $50 million category.

Here’s how we ranked in net promoter score for all recordkeepers in three categories:

PLANSPONSOR surveys approximately 3,000 defined contribution plan sponsors every year. Plan sponsors are asked questions about their satisfaction with recordkeepers in key areas. PLANSPONSOR then measures and evaluates the feedback to reach their results.

“It’s exciting to be ranked No. 1 in net promoter score for the $25 million – $50 million segment by our clients,” said Maria Gonzalez, vice president of Retirement Plan Services. “We are pleased with these phenomenal results and so proud of our entire RP organization for the excellent service we deliver to our clients every day.”

Multiple Best-in-Class Awards

Our service team earned 17 Best-in-Class awards and two service commendations, out of a possible 36 honors. In 2021, our team won 12 Best-in-Class awards and seven service commendations.

Thank you to all our plan sponsors — and our advisors — for partnering with us. We look forward to continuing our commitment to excellent service.

Our Awards in Each Category

Under $5 Million

• Plan administration
• Plan design flexibility
• Enrollment materials and support
• Account/client service teams
• Investment options

$5 Million – $25 Million

• Plan administration
• In-person/virtual participant support
• Enrollment materials and support
• Account/client service teams
• Investment options
• Fee value and transparency

$25 Million – $50 Million

• Plan administration
• In-person/virtual participant support
• Enrollment materials and support
• Account/client service teams
• Investment options
• Fee value and transparency

Service Commendations*

• Plan design flexibility
• Website, reporting and tools

Get more details about the 2022 PLANSPONSOR survey.