Billing
The primary portal administrator would have selected paperless billing when they completed the eServices Agreement. If you’d like to set that up now, please contact us for assistance.
We’ll email you when your bill is ready. You can access your bill and up to 12 months history by logging in to the employer portal.
We generate a paper bill a few days after we receive your payment for the previous month's bill.
Please refer to the Sample Billing Statement section in the Administration Guide for Dental and Vision Benefits or contact us.
View the Administration Guide for Standard Insurance Company
View the Administration Guide for The Standard Life Insurance Company of New York
The quickest and most accurate way to enroll new members and make changes is through the employer portal. Please view the eServices Instructions for Online Eligibility Processing.
If you’d like to use paper forms, send them to:
Standard Insurance Company
P.O. Box 82622
Lincoln, NE 68501-2622
Fax: 402.467.7336
Email Your Forms
The Standard Life Insurance Company of New York
P.O. Box 82622
Lincoln, NE 68501-2622
Fax: 402.467.7336
Email Your Forms
When sending this information, please send us your group name and policy number.
While it is unlikely, be aware that communication via email can be intercepted in transmission or misdirected. Please consider communicating any sensitive information by fax or mail.
Premium Payment
Yes, please refer to these guides for options and instructions.
Dental and vision payments are processed in a separate system and require a payment separate from your life or disability bill. If you pay with checks, please send them to the correct lockboxes, which are listed on each bill.
Member Questions
If you elected paper cards, we’ll mail them after your plan installation is complete. Depending on how your plan is structured, cards will typically arrive at your location or members' home addresses within five to seven business days.
If you elected electronic ID cards only or your plan does not include paper cards, members can log in to their member account to download a copy or contact us for assistance.
Yes, if the member authorizes us to release their claim information to you. Have the member complete and send us the Authorization to Release Health-Related Information form. You can download the authorization from the Forms page.
Visit the Forms page on our website.
Refer your employees to the Dental and Vision Member Services page on our website. They’ll find resources there to access care and manage their benefits.
Learn More About Dental and Vision Insurance
Our dental plans cover the most common services with optional add-ons to increase value and flexibility. Employers can choose from a broad range of traditional and hybrid-style Group Dental plans.
