Travel Assistance

Unforeseen circumstances can derail even the best-prepared travel plans. When you’re far from home, it’s not always easy to know where to go for help. When you purchase CTA-endorsed Life Insurance plans, help is just a phone call away — at no extra charge.

24 Hours a Day | 7 Days a Week | 365 Days a Year

Travel Assistance is available to you, your spouse/domestic partner and children (up to age 25) when traveling more than 100 miles from home, or internationally for up to 180 days. It offers aid before and during your trip, including:


Passport, visa, weather and currency exchange information, health hazards advice and inoculation requirements


Emergency ticket, credit card and passport replacement, funds transfer and missing baggage


Help replacing prescription medication or lost corrective lenses and advancing funds for emergency medical payment


Emergency evacuation to the nearest adequate medical facility and medically necessary repatriation to the employee’s home, including repatriation of remains1


Connection to medical care providers, interpreter services, a local attorney, consular office or bail bond services


Return travel companion if travel is disrupted due to emergency transportation services or return dependent children if left unattended due to prolonged hospitalization1


Logistical arrangements for ground transportation, housing and/or evacuation in the event of a natural disaster, political unrest and social instability


How to Contact Travel Assistance

  • In U.S., Canada, Puerto Rico, U.S. Virgin Islands and Bermuda: call 866.455.9188
  • Everywhere else, call +1.240.330.1380
  • Email:
  • Visit:


Download the Travel Assistance flyer for more information.


1 Must be arranged by Generali Global Assistance. The Combined Single Limit (CSL) for these services is $1 million. One service or combination of the services may exceed the CSL. The insured is responsible for payment of any expenses that exceed the CSL.

Travel Assistance is provided by Generali Global Assistance. Generali Global Assistance (GGA) is the marketing name used by GMMI, Inc. for their services, which is not affiliated with The Standard. Travel Assistance is subject to the terms and conditions, including exclusions and limitations of the Travel Assistance Program Description. GGA is solely responsible for providing and administering the included service. Travel Assistance is not an insurance product. This service is only available while insured under The Standard’s group policy.