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Get Answers Quickly With DocFast Chat

At times, you need quick answers such as help with your password or other support using DocFast. Our vendor, iPipeline, is working to improve your experience when you do need help. 

Use the new chat feature when you need support. 

Chat with an Expert icon

On the DocFast Login Help Desk page, you have options to call or email for support. Look to the bottom right-hand corner of your screen and you’ll find the new instant chat function. 

The chat feature is available the same hours of operation as the call and email support — 8 a.m. to 8 p.m. Eastern.

For Producers Only  

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More About Updates

See key dates that impact your commission and delivery cutoffs, as well as The Standard’s holiday closures.
The Standard’s Electronic Medical Questionnaire is now available in all states except South Carolina.
We're adjusting our Platinum Advantage rates and extending discounts to more states. These adjusted rates and discounts for The Standard’s fully underwritten Platinum Advantage product are now available in all states except South Carolina.
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